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International students have four options to receive documents such as I-20s, DS-2019s, Social Security letters or Authorizations for Additional Courswork Outside of ASU.
Pick up your document from the ISSC at Tempe campus. Our office is open Monday through Friday from 8 a.m. to 5 p.m., excluding university holidays. You must bring your Sun Card or a photo identification card when you pick up your document.
Pick up your document from the ISSC at other campuses. We have an office at ASU Thunderbird and our staff visit the following campuses during the academic year:
If you would like to pick up your document at a non-Tempe campus, please complete the Non-Tempe Document Pick up Request eForm.
Submit a Document Pick-Up Authorization eForm to allow the ISSC to release your document to a representative. Your representative must have a photo ID when picking up your document.
Due to the Family Educational Rights and Privacy Act (FERPA), the ISSC will only release documents/information to the individual authorized through this eForm. A new eForm will be required for each document authorized for pick-up.
Have your documents shipped to yourself using express mail shipment through eShipGlobal.