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The information provided on this page is intended as general guidelines and updates. We still strongly encourage students and scholars to talk with ISSC staff about their individual situations. Learn about more helpful resources available to you. The ISSC is open and available to meet with students and scholars by phone, email or zoom. Please email firstname.lastname@example.org with any questions or concerns.
Spectrum offers students 60 days of free broadband and Wi-Fi internet access. Installation fees are waived for new student households. 1-844-488-8395
The Federal Communications Commission has come to an agreement with many major internet providers that they will waive late fees and service disconnections for lack of payment and open hotspots for increased internet access during the coronavirus pandemic. Learn more about that pledge here. For individual companies, visit their websites:
Cox Communications: Cox Communications is offering significant discounts on internet plans, increased data speeds and public use of Wi-Fi hotspots. They will not disconnect any customer’s internet service or charge late fees to customers struggling due to COVID-19.
Comcast: Comcast is providing free public access to all hotspots, unlimited data for all existing customers and 60 days of complimentary internet for low-income families. They will not disconnect any customer’s internet service or charge late fees to customers struggling due to COVID-19.
Charter: Charter is offering 60 days of free Wi-Fi to all houses with students in kindergarten through 12th grade. Wi-Fi hotspots will also be available for public use.
AT&T: AT&T is offering public hotspots and 15 extra gigabytes of mobile hotspot use, and will not disconnect internet services or charge late or overage fees to existing customers struggling as a result of the coronavirus.
Sprint: Sprint is providing unlimited data to existing customers and giving 20 gigabytes of free mobile hotspot capabilities on all enabled devices.
T-Mobile: T-Mobile is providing unlimited data to existing customers and giving 20 gigabytes of free mobile hotspot capabilities on all enabled devices.