In order to correct your I-94 record or have your I-94 record populate when trying to retrieve it online, please follow the instructions below. You may visit the Deferred Inspection Office in person or you may try submitting an online request. When visiting in-person, please keep in mind that the office is open for walk-in appointments only and operates on limited hours. Please review the important information below prior to visiting the office. Once your I-94 record is corrected, please contact the ISSC to report the update.
Reasons to visit the deferred inspection of may include:
I-94 not populating on the DHS website
I-94 shows the incorrect visa type
The most recent arrival/departure date is not showing correctly
Admit until date is not showing D/S
Biographical information is incorrectly written
Deferred Inspection Office:
2035 N. Central Avenue
Phoenix, AZ 85004
Hours of Availability
Tuesday & Wednesday, 11 a.m. - 2 p.m.
First come, first serve basis
Take the following documents with you:
You can also submit a correction request online by visiting https://help.cbp.gov/s/questions?language=en_US and selecting “I-94 / Traveler Compliance” under Topic and “I-94 correction(s)/Travel History” under Applicable Issues.