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Arriving at ASU

SEVIS New Student Check-in

Upon arrival

Upon arrival to the U.S. (or arrival to ASU for SEVIS transfer students), you must complete a mandatory SEVIS New Student Check-in online through the ISSC eForm no later than the first day of the academic session listed as the Program Start Date on your I-20 or DS-2019. You cannot complete this step until you have arrived in the U.S. You will find the link to the eForm in My ASU under Priority Tasks. You can use your smartphone or computer to upload copies of your immigration documents.

You do not need to report your arrival in person to the ISSC.

Who must complete SEVIS New Student Check-in? Who does not need to complete SEVIS New Student Check-in?
F-1 and J-1 students attending ASU for the first time. Current F-1 and J-1 students in their second consecutive in-person semester.
F-1 students returning to ASU using a new initial I-20. F-2 and J-2 dependents.
Students who have transferred their SEVIS record to ASU from another U.S. institution.  
Students who have transferred their SEVIS record to ASU from ASU Global Launch.  


Arrive in the U.S. and at ASU no later than the start date listed on your I-20 or DS-2019.


Gather your immigration documents:

  1. DS-2019 (J-1 students only)

  2. Passport (page showing your biographical information and photo).

  3. F-1 or J-1 visa, or change of status Approval Notice. (not applicable for Canadian citizens)

  4. I-901 SEVIS Fee Payment Receipt

  5. Paper or Electronic I-94 retrieved from U.S. Customs and Border Protection (click on GET MOST RECENT I-94).

  6. If your I-94 is not populating or contains the wrong information, you will need to make a correction.

In order to correct your I-94 record or have your I-94 record populate when trying to retrieve it online, please follow the instructions below. You may visit the Deferred Inspection Office in person or you may try submitting an online request. When visiting in-person, please keep in mind that the office is open for walk-in appointments only and operates on limited hours. Please review the important information below prior to visiting the office. Once your I-94 record is corrected, please contact the ISSC to report the update.

Reasons to visit the deferred inspection of may include:

  • I-94 not populating on the DHS website

  • I-94 shows the incorrect visa type

  • The most recent arrival/departure date is not showing correctly

  • Admit until date is not showing D/S

  • Biographical information is incorrectly written

Deferred Inspection Office:

2035 N. Central Avenue 

Phoenix, AZ 85004


Hours of Availability

Tuesday & Wednesday, 11 a.m. - 2 p.m.

First come, first serve basis


Take the following documents with you: 

  • I-20/DS-2019 

  • Passport 

Online Request:

You can also submit a correction request online by visiting and selecting “I-94 / Traveler Compliance” under Topic and “I-94 correction(s)/Travel History” under Applicable Issues.


Log into MY ASU

Log in to My ASU and click on your Profile. Add your local address in USPS format (residential or temporary address in the Phoenix area) and add your U.S. phone number. Please be prepared to accept calls at this number, as the ISSC may need to contact you.

Your LOCAL address must be in the proper format based on the U.S. Postal Service. A sample address is:

Address 1: 123 Main Street APT 150
Address 2: (leave blank)
City: Tempe
State: AZ
ZIP code: 85281

Do NOT include the name of your apartment complex or residence hall in your address.


Complete SEVIS New Student Check-in

In My ASU, click on Complete SEVIS New Student Check-in under your Priority Tasks. Read and follow the instructions.

  1. Go to
  2. Click on Self-Service Portal and sign in.
  3. The F-1 SEVIS Check-in eForm is located under the New Student Check-in menu on the left-hand side of the page.
  4. Provide all required information and documents.
  5. Click Submit.
  6. We will notify you by email once your request has been approved, and if any further information is required to complete processing.


Submit the eForm

Submit the eForm and close the web browser by clicking the X to close the page. Do not cancel the eForm.

What to expect

  1. After you submit your eForm, you will receive an email confirmation of the submission.

  2. Once we have reviewed your eForm we will contact you via email to let you know that your SEVIS New Student Check-in has been approved. 

  3. By submitting this eForm, you have met your SEVIS Check-in requirements. Nothing further is needed on your end unless requested by ISSC staff. We will contact you if further information or documents are required. Please do not contact us regarding the status of your eForm submission.

You must report your arrival to the ISSC through the SEVIS Check-In eForm by the first day of the semester. Please note you cannot check in before you are physically present in the US.

If you are an incoming international student and will remain outside of the United States to study remotely for the beginning of the new semester, or have deferred your I-20 to the following semester, then you cannot submit the SEVIS Check-In eForm. The SEVIS New Student Check-In eForm can only be submitted by students who have used their Initial or Transfer Pending I-20 to enter the United States. If you are currently outside of the U.S., you cannot submit the SEVIS New Student Check-In eForm at this time.

Regulation requires all prospective F and M students to pay the I-901 Student and Exchange Visitor Information System Fee before the Department of State issues you a visa. To pay the I-901 SEVIS Fee, visit to access the SEVIS Form I-901. The ISSC will not be able to process your SEVIS Check-In until you pay this fee and provide a receipt.

If your I-94 record is showing that you have entered on a different visa type, i.e., B-1/B-2, then you will then need to contact the Deferred Inspection Office so that they can correct the information on your I-94.Please see step 2 above for more information. Please complete the SEVIS Check-In eForm before visiting the Deferred Inspection Office.

If your visa also shows the incorrect visa type, then please schedule an advising appointment with ASU’s International Students and Scholars Center to speak with an immigration advisor about your case.

To update your addresses, please visit Address Maintenance on your MyASU. LOCAL address is your residential address here in the United States. SEVIS address (home country address) is your residential address in your country of citizenship or permanent residence. The other address types (home, mailing, billing etc.) are unnecessary for the requirements of your immigration record. The only required address types are LOCAL and SEVIS.

If you live in a residence hall and are unsure of the correct address, please refer to the University Housing webpage for address details of residential colleges at ASU. When entering a residence hall address, do not include the name of the residence in My ASU.

The LOCAL Address on your My ASU should reflect your current location in the U.S.  Please add your local address in USPS format and do not include the name of the complex or hotel in your address.  All students should update their address in My ASU within 10 days of moving. 

Generally, the “Complete SEVIS Check-in” link will disappear from My ASU Priority Tasks a day after the approval of your SEVIS New Student Check-in. However, it might not disappear right away. As long as you can see the "Confirmation" checkbox shows complete status, no further action is required on your part.

No, as long as your visa is valid and you have an I-20 from ASU, you are able to use your visa to enter the U.S. 

Yes, all J-1 students must have a U.S. phone number.

No. The ISSC will no longer be issuing continued attendance I-20s following the approval of your SEVIS Check-In. If you require an updated I-20, please complete our Replacement and Travel I-20 Request eForm.