ISSC Staff Directory

Holly Singh
Executive Director

Hometown: New Delhi, India and Valparaiso, Indiana
Year joined the ISSC: 2015
Language(s) spoken: English, Punjabi, Hindi and Urdu
Professional background: I have been in the international education field for over 30 years, including my days as an international student!
Education background: Bachelor's and master's degrees from Valparaiso University in Indiana.
Fun fact: I love to travel and meet new people!

Austin Berry
International Student Advisor

Hometown: Atlanta, GA
Year joined the ISSC: 2021
Language(s) spoken: English and some Mandarin, German, Russian
Professional background: International Education, including working in Shanghai, China
Education background: Georgia State University: Bachelors - Arizona State University: Masters
Fun fact: I’ve been to the Chernobyl Exclusion Zone (not as much radiation as you would think!)

Stefanie Botner
Manager

Hometown: Fünfeichen, Germany
Year joined the ISSC: 2014
Language(s) spoken: German, English and some Russian
Professional background: I was an international student myself and am an ASU alumnus. I worked part time in the International Office at Scottsdale Community College and Mesa Community College for several years before joining the ISSC.
Education background: I have a bachelor’s degree in special and elementary education and a master’s degree in higher and postsecondary education.
Fun fact: I had three wedding receptions, all with the same man.

Landon Davison
International Student Services Assistant

Hometown: Valparaiso, Indiana
Year joined the ISSC: 2021
Language(s) spoken: English, Spanish and Portuguese
Professional background: After graduating from Indiana University, I worked seasonal travel jobs including guiding activities on a luxury dude ranch and leading trips all over the national parks and Central America. I have a lot of experience as a camp counselor with various programs and thrive on fostering love for the outdoors.
Education background: Indiana University Bloomington
Fun fact: I am an Eagle Scout, have attended back-to-back Olympics, love reading, and play disc golf any opportunity I get.

Katharina Ells
Senior International Student Advisor

Hometown: Velmede, Germany
Year joined the ISSC: 2014
Language(s) spoken: English and German
Professional background: I have been supporting international students since January 2014. Prior to joining the ISSC, I worked in the International Office at Scottsdale Community College.
Education background: Bachelor of Arts in global studies from Arizona State University.
Fun fact: Love to spend time with family, travel and learn about new cultures.

Ban Faris
Senior International Student Advisor

Hometown: Iraq
Year joined the ISSC: 2018
Language(s) spoken: Arabic and English
Professional background: I have been supporting international students as a DSO since March 2011. I started at Winona State University, Minnesota. Also, in 2016 I was the NAFSA Region IV Regulatory Ombudsperson (aka RegBud), whose role it is to resolve problems with applications filed at the USCIS Nebraska or the California Service Center.
Education background: BS Law degree from Jami'at Al-Yarmouk and Master of Science in Education in professional leadership from Winona State University.
Fun fact: I like running and working out.

Norma Faust
Business Operations Specialist

Hometown: Johannesburg, Gauteng, South Africa
Year joined the ISSC: 2019
Language(s) spoken: English and Afrikaans
Professional background: Worked for ASU for four years, first in Accounts Payable. I have always worked in the accounting field for as long as I remember, with a purchasing and inventory background.
Education background: Got my education from Witwatersrand Technical College.
Fun fact: Love reading, puzzles and crafts.

Chung-Ning Gonzalez
Associate Director

Hometown: Taipei, Taiwan
Year joined the ISSC: 2007
Language(s) spoken: Mandarin, Taiwanese and English
Professional background: I have been supporting international students and scholars for over 10 years. I was an international student and am an ASU alumnus.
Education background: I obtained three master’s degrees, all from ASU — communication studies, linguistics and education (ESL).
Fun fact: I enjoy spending time with family and seeing kids becoming multilingual and multicultural oriented.

Alexandro Gonzalez-Calvillo
International Student Advisor

Hometown: San Luis Potosi, Mexico
Year joined the ISSC: 2020
Language(s) spoken: Spanish, French, Modern Standard Arabic and English
Professional background: I have been supporting international students and scholars for the past three years. Before coming to ASU, I was completing a dual master’s degree program at the Middlebury Institute of International Studies. I also lived two years in Rabat, Morocco teaching English to university students and learning Modern Standard Arabic (Fusha) under the auspices of an English Teaching Assistantship Fulbright Scholarship. Education background: I obtained my BA in French at Yale University in New Haven, Conn. in 2015, and my Master of Public Administration and Master of Arts in International Education Management from Middlebury Institute of International Studies at Monterey in Monterey, California in 2020.
Fun fact: I am OBSESSED with Legos and Lego minifigures

Laura Gilbert
Senior International Student Advisor

Hometown: Phoenix, Arizona
Year joined the ISSC: 2019
Language(s) spoken: English, Brazilian Portuguese and Spanish
Professional background: I have worked for three international student offices in the U.S. Before coming to ASU, I taught English in a small town in southern Brazil.
Education background: Bachelor's degree in linguistics and Spanish with concentrations in TEFL and Latin American studies.
Fun fact: I adopted my black tabby cat from the Arizona Humane Society. I think she is the best cat in the world.

Morgan Green
International Scholar Advisor

Hometown: Phoenix, Arizona
Year joined the ISSC: 2012
Language(s) spoken: English, Brazilian Portuguese and Spanish
Professional background: I have been working with scholars at ASU’s ISSC since January of 2012.
Education background: BA in Multilingual/Multicultural Elementary Education from ASU
Fun fact: I have 3 cats and 2 small children, so I clearly hate sleep.

Katsunori Hanaoka
International Student Advisor

Hometown: Kyoto, Japan
Year joined the ISSC: 2014
Language(s) spoken: Japanese and English
Professional background: Helping international students for more than seven years at ASU as an international student advisor as well as a student worker while I was a student years ago. Before the current position, I taught music.
Education background: Master’s degree in music from ASU
Fun fact: Avid hiker — on Sunday, you can usually find me somewhere in South Mountain Park.

Eva Heard Harmony
Senior International Advisor

Hometown: Phoenix, Arizona
Year joined the ISSC: 2017
Language(s) spoken: English and some German
Professional background: I have worked in international education for a long time: 10 years at ASU at ISSC and Global Launch. Before that I worked at a small university in Washington state. I have also worked as a travel program coordinator and library assistant in a law firm.
Education background: BA from University of Arizona and lots of random classes.
Fun fact: I love being outdoors, traveling, hiking, swimming in cold lakes with my kids, etc. My goal is to visit all of Arizona’s state parks, and I am about a third of the way to that goal. I also love reading, listening to opera and going to performances, and goofing around with my family.

Daniel Hoyle
Director

Hometown: Clinton, Maryland
Year joined the ISSC: 2015
Language(s) spoken: English and Mandarin Chinese
Professional background: I have been supporting students for over 10 years. Prior to coming to ASU, I worked for the Graduate School at Valparaiso University where I worked in international admissions and academic services.
Education background: Bachelor's degree from Brigham Young University-Idaho and master's degree from Valparaiso University.
Fun fact: I like spicy food.

Aaron Lynn
Manager

Hometown: Southern California
Year joined the ISSC: 2016
Language(s) spoken: Spanish and English
Professional background: I have been supporting international students and scholars for about 10 years.
Education background: Bachelor's degree from UCLA and master's degree from ASU.
Fun fact: I have a passion for soccer, specifically Premier League football, and have lived in several countries, including England, Australia and New Zealand.

Julianne Mortensen
Manager

Hometown: Nevada
Year joined the ISSC: 2017
Professional background: I have enjoyed supporting and working with international students and scholars since 2012.
Fun fact: I love dachshunds.

Drew Ross
Associate Director

Hometown: Toronto, Canada and West Palm Beach, Florida
Year joined the ISSC: 2016
Professional background: Since completing a master’s degree in international education and teaching abroad in American Samoa for three years, I have enjoyed supporting the academic, transitional and integration journey of all ASU international students.
Education background: BFA from New York University, MA from Monterey Institute of International Studies.
Fun fact: I love extreme sports like bungee jumping and skydiving!

Erik Schmitz
Associate Director

Hometown: Fairhaven, Minnesota
Year joined the ISSC: 2010
Language(s) spoken: English, basic Indonesian, basic Swedish and basic Spanish.
Professional background: I have worked at international students and scholars offices since 2009, and have been at Arizona State University, St. Cloud State University, and Johns Hopkins University during that time, primarily leading F-1 regulatory support and technology solutions.
Education background: BA from North Park University, Chicago, Illinois.
Fun fact: I enjoy working on my family tree, learning languages, playing trivia and singing karaoke.

Riaz Shah
International Student Advisor

Hometown: Phoenix, Arizona
Year joined the ISSC: 2014
Language(s) spoken: English, Urdu, Punjab and can understand Hindi
Professional background: I have worked with ISSC for the past seven years. In my current role as an international student advisor, I love to support and provide service to students who are attending ASU from another country.
Education background: Bachelor’s degree.
Fun fact: I love watching action-packed movies and eating spicy BBQ.

Rozita Smith
Assistant Director

Hometown: Malaysia
Year joined the ISSC: 2017
Language(s) spoken: Malay, Indonesian, Kadazandusun and English
Profession background: I have been supporting international students since January 2008 starting as a student worker. I moved to ASU in September 2017 from Emporia State University. I previously worked as a Licensed Professional Counselor for seven years at mental health and rehabilitation centers both in Malaysia and the U.S.
Education background: I have earned a Bachelor of Education in guidance and counseling from Indonesia, a Master of Science in mental health counseling from Emporia State University, and a Master of Education in learning design and technologies from Arizona State University.
Fun fact: I enjoy watching comedy movies, gardening, playing guitar and eating spicy food.

Laura Suhler
Manager

Hometown: California, Texas, Mississippi, South Carolina, New Jersey and Maryland — I'm a gypsy!
Year joined the ISSC: 2015
Language(s) spoken: English and Toddlereze
Professional background: I have been supporting international students in various capacities over the last 20+ years. Prior to my work at the ISSC, I worked at the University of Delaware and the University of Southern California.
Fun fact: I ride a Harley-Davidson motorcycle.

Tiffany Tal-Pomrening
International Student Advisor

Hometown: Brooklyn, New York
Year joined the ISSC: 2019
Language(s) spoken: English, basic Spanish and learning Korean
Professional background: Prior to coming to ASU, I worked in disaster relief for a nonprofit company in Puerto Rico and Indonesia. I also worked as a student recruiter and travel organizer for a boarding school in Alaska. Before that, I was an elementary and middle school English teacher in Gokseong and Damyang, South Korea.
Education background: Bachelor’s degree in global studies at ASU, and currently working on my master’s in sustainable tourism at ASU.
Fun fact: I love to travel, try new foods and take photos along the way. My goal is to visit every country in the world! When I am not traveling, I like to listen to music, sew and binge K-dramas.

Victoria Wagner
International Student Services Assistant

Hometown: Pittsburgh, Pennsylvania
Year joined the ISSC:2021
Language(s) spoken: English
Professional background: Here at ASU, I am certified in Global Leadership Academy, occasionally working as a peer leader. Before coming to ASU, I studied fashion in Florence, Italy, and interned at a social media and public relations firm in London, England.
Education background: I received my bachelor's degree from Kent State University in Ohio. I am now working on my master's in higher and post-secondary education here at Arizona State University.
Fun fact: I have been skiing for 20 years and my goal is to ski every resort on the West Coast by the time I'm 30. I have also visited more than 15 countries in my lifetime, and I can't wait to start traveling again.

Yuezhong Zheng
Chinese Student Services Coordinator

Hometown: Fuzhou, China
Year joined the ISSC: 2019
Language(s) spoken: English, Mandarin Chinese and Spanish
Professional background: I came to the U.S. as an international student myself and have been supporting international students from diverse backgrounds for the past five years.
Education background: BA in history from the College of William and Mary, and MA in higher education from University of Michigan.
Fun fact: I love reading, cooking and being outdoors. I also maintain a blog in my free time.